FEEDBACK SERVICE
One of the most
important activities of the Directorate is the feedback service. During their
interaction with the people, the field officers gather reactions of the people
to various government programmes / policies. These public reaction reports are
forwarded to the concerned authorities at the district or state levels for
necessary action. Where action at higher level is called for, the reaction
reports are also sent to the concerned ministries of the Government of India.
In addition to the Public Reaction Reports, the field officers also collect
success/development stories for giving wider publicity.
From July, 2004 a
fortnightly report has been introduced which is based on people’s problems
which are based on all over the country.
However, this report has been discontinued from August 2007. In lieu of this a monthly report is submitted
to the ministry as per instructions of the secretary, Ministry of I &
B. This report has assumed importance in
view of the fact that the problems are brought to the knowledge of the
concerned.
